About LAPOSTA2025

Where can I check the ID I'm logged in with on the LAPOSTA app?

If you are already logged in from the TICKET tab, tap the gear icon in the upper right corner of the app > it will be displayed under "Login Information" at the bottom of the settings screen.

*Please complete phone number authentication.


Regarding the issuance of electronic tickets, phone number authentication, and other app usage,

Please contact the following office.


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■ Contact information for inquiries regarding electronic tickets and phone number authentication

Tixplus Customer Support

https://support.tixplus.jp/laposta

Business hours Weekdays 11:00-12:00 / 13:30-18:00

Please read the FAQ (Frequently Asked Questions) before contacting us.

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We apologize for the inconvenience as the counter is different, but we appreciate your cooperation.

If the above does not resolve your issue, please contact us using the details below.

Contact Us   

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