terms of service

Please be sure to read the following terms of use before using this service.

お客様がIS:SUE OFFICIAL SITEを利用するに当たっては、利用規約の内容を承諾し、かつ遵守をしていただきます。

Article 1 (Purpose)
  1. 「IS:SUE OFFICIAL SITE」(以下「当会」といいます)は、IS:SUE を応援する会員によって構成され、IS:SUE を応援することを目的としています。
Article 2 (Membership Terms)
  1. 1. The Membership Terms and Conditions (hereinafter referred to as "these Terms") shall apply to all cases in which Members (defined in Article 4) use the Club's services provided by Fanplus, Inc. (hereinafter referred to as "the Company"), and Members who join the Club are deemed to have accepted the contents of these Terms and Conditions and the Terms of Use, etc. (defined in the next paragraph).
  2. 2. Any notice given by the Club to Members under Article 3 and any other terms of use for each service separately stipulated by the Club in addition to these Terms and Conditions (collectively referred to as the "Terms of Use, etc.") shall constitute part of these Terms and Conditions regardless of their name.
  3. 3. In the event that there is a discrepancy between the provisions of this Agreement and those of the Terms of Use, etc., the provisions of the Terms of Use, etc. shall take precedence. Furthermore, even if this Agreement and the Terms of Use, etc. are translated into a language other than Japanese in order to facilitate understanding of this Agreement, this Agreement and the Terms of Use, etc. written in Japanese shall be the official terms, and the Company shall not be liable under any circumstances for any damages arising from differences in translation, interpretation, etc.
Article 3 (Notification to Members)
  1. The Association will notify Members of any necessary information from time to time by mail or email from the Association, displaying such information on the website or app operated by the Association, or by any other method the Association deems appropriate.
Article 4 (Members)
  1. A member in this agreement refers to an individual who, in accordance with the procedures designated by the Association, has accepted these terms and conditions, applied for membership in the prescribed manner, has been accepted by the Association, and has paid the membership fees and other payments set forth in Article 8 of this agreement. If the person applying for membership is a minor, the consent of a parent or other legal RIHITO must be obtained in advance.
Article 5 (Approval for Membership)
  1. 1. If the Association determines that the applicant falls under any of the following, the Association may not approve the application for membership.
    1. 1-1. If you have had your membership approval revoked or been expelled from the Club in the past (including the time of your application for membership) due to a violation of these Terms and Conditions.
    2. 1-2. If there are false statements, errors, or omissions in the membership application. If the applicant is a corporation rather than an individual.
    3. 1-3. If the same individual has already registered as a member.
    4. 1-4. In other cases where the association deems it inappropriate for the association to become a member.
  2. 2. Even after approving a member's admission, the Association may revoke the approval if it is discovered that the member falls under any of the items in the preceding paragraph. Even if the approval is revoked, the Association cannot refund any membership fees already paid. Furthermore, the member shall not exercise any rights, such as claims for damages.
Article 6 (Withdrawal Disposition)
  1. 1. The Association may withdraw a member if the member falls under any of the following items.
    1. 1-1. When the User commits any of the prohibited acts set out in Article 11 of these Terms of Use
    2. 1-2. If the fees set forth in Article 8 of these Terms and Conditions are not paid
    3. 1-3. In the event of any other violation of these Terms or Terms of Use, etc.
    4. 1-4. In addition to the above three cases, when the Association judges that expulsion is appropriate
  2. 2. Members who have been expelled from the Association will not be able to receive a refund of any membership fees that they have already paid, regardless of the reason. In addition, depending on the reason for expulsion from the Association, the Association may exercise its rights, such as claiming damages, including unpaid membership fees, against the member.
Article 7 (Member Benefits)
  1. 1. Members are entitled to the following benefits:
    1. 1-1. Provision of members-only web content
    2. 1-2. Sale of original goods exclusive to members (shipping is limited to within Japan unless otherwise specified)
    3. 1-3. Advance ticket reservations
    4. 1-4. Other benefits determined by the Association
  2. 2. Anyone who wishes to become a Member shall acknowledge in advance that the membership benefits stipulated in each item of the preceding paragraph are available only to Members in Japan, that all membership benefits will be created and provided in Japanese, and that the content and method of granting membership cards, newsletters, etc. (whether to send physical items or send digital data instead, etc.) are at the discretion of the Association.
  3. 3. Information regarding the members eligible for advance ticket reservations will be announced when the advance reservation dates are confirmed. Please note that due to the need to prepare to notify you of advance reservations, you may not be able to use the service depending on the time of your registration.
  4. 4. Advance tickets for members only and performance timings depend on the artist's schedule, so we cannot guarantee that they will be held regularly.
Article 8 (Membership fees, etc.)
  1. 1. Applicants will be granted membership by paying the monthly membership fee, including the management fee necessary for operation, or the lump-sum monthly membership fee on the members-only homepage (hereinafter referred to as the "members-only site") at the time of registration.
    ①Monthly fee: 550 yen (tax included)/month
    (Payment methods: 3 carriers, credit card)
    ②Monthly membership fee: 6,600 yen (tax included)/12 months
    (Payment methods: credit card, Paypal, d-payment)
  2. 2. The payment method, etc. for the membership fees etc. set forth in the preceding paragraph will be determined separately by our company.
  3. 3. In addition to the membership fee, packet communication charges, etc. will be incurred to use this service. In addition, if you come to Japan based on an advance ticket reservation, travel expenses, accommodation expenses, etc. will be borne by the member.
  4. 4. If the customer fails to pay any information fees due or otherwise violates these Terms of Use, the Company may suspend the provision of the Service to the customer or terminate the use of the Service without any notice or warning.
Article 9 (Continuation)
  1. 1. The validity period of membership (hereinafter referred to as the "Validity Period") is one year (12 months) from the date of membership (the first day of the month that includes the date of payment of the first year's annual membership fee).
  2. 2. Members who wish to renew their membership must pay the next year's annual membership fee in the prescribed manner by the expiration date of the validity period (must arrive by this date), and as soon as the payment is confirmed, the validity period will be extended for one year.
  3. 3. Even if the validity period has expired, the member may renew his/her membership for one year from the expiration date by paying the annual membership fee for the following year within one month from the expiration date. If the member wishes to rejoin the Club after one month has passed from the expiration date, the member must go through the registration process again.
  4. 4. In the case of the preceding paragraph, the Company shall not resend mail that was sent to the member during the period from the expiration date of the validity period until the date of confirmation of annual membership fee payment.
Article 10 (Member Obligations, etc.)
  1. 1. Members shall manage their login IDs and passwords at their own responsibility, and the Company shall not be held responsible for any damage caused to members due to insufficient management of these, errors in use, use by third parties, etc. shall not be liable. Furthermore, if such third party uses the member's login ID and password to use our service, we will assume that the member has used the service.
  2. 2. Members may not lend, transfer, or change the name of their login ID and password to a third party.
  3. 3. If there are any changes to the name, address, telephone number, or any other information provided to the Company at the time of application for membership, the Member must promptly make the changes in a manner specified by the Company or notify the Company.
  4. 4. If a member fails to make the notification etc. set forth in the preceding paragraph and as a result shipments including notices and member benefits from our company do not reach the member, our company shall not be held responsible in any way.
Article 11 (Prohibitions)
  1. Members shall not engage in any of the following acts when using the Association.
    1. 1. Buying, selling, transferring, changing the name or sharing of membership, and granting permission for use to a third party
    2. 2. Fictitious names, falsehoods, or duplicate registrations
    3. 3. Using any data, information, text, sound, video, illustrations, etc. obtained through the Association for purposes other than personal use permitted by Copyright Law, such as reproduction, sale, publishing, or broadcasting.
    4. 4. Acts that infringe or may infringe on the property rights, copyrights, other intellectual property rights, privacy and other moral rights, or legally protected interests of artists, the Company, or other third parties. to do.
    5. 5. Defaming artists or other third parties, damaging their honor or trust, or creating a risk of such damage.
    6. 6. Reselling to a third party through internet auctions or otherwise transferring, lending, or changing the name of, or offering as a pledge or other security the priority reservation rights for tickets, tickets, merchandise, or other rights acquired as a result of membership benefits to a third party.
    7. 7. Forcing an artist to contact or meet with them, or requesting the Association or its group companies to contact or meet with an artist.
    8. 8. Using the Association to carry out commercial activities for oneself or a third party, or activities intended to prepare for such activities.
    9. 9. Using our association to engage in pre-election campaigning, election campaigning, or similar acts, or any act that violates the Public Offices Election Act.
    10. 10. Using the Association to engage in religious activities, including the promotion of religion, and activities related to religious associations, such as the establishment or operation of a religious organization or joining a religious organization.
    11. 11. In addition to the above, engaging in any act that violates laws and regulations or public order and good morals, interferes with the operation of the Association, or goes against the purpose of the Service, or any other act that the Company deems inappropriate.
Article 12 (Withdrawal, etc.)
  1. 1. If you do not complete the renewal procedure by the expiration date of your membership validity period, or if you wish to cancel your membership during the validity period, we will carry out the cancellation procedure for you.
  2. 2. When a member cancels his/her membership, we will not refund any membership fees or fees for the use of our services that the member has already paid.
  3. 3. Members shall not be relieved of their obligation to pay for the purchase price of products, etc. based on member benefits and usage fees for our services, etc., even after withdrawal, if they are obligated to pay at the time of withdrawal. .
Article 13 (Changes to service content, etc.)
  1. 1. The Company reserves the right to change at its discretion the content of the Membership Benefits and other services, as well as the method of granting the Membership Benefits, without prior notice to the Members.
  2. 2. In the case of the preceding paragraph, the Company shall notify the Member after the fact in the manner prescribed in Article 3.
Article 14 (Suspension of Service, etc.)
  1. 1. Our company reserves the right to suspend or discontinue the provision of all or part of our services without prior notice to members due to circumstances of artists, the operation status of our company, or other unforeseeable circumstances. Furthermore, our company shall not be liable for any damages incurred by members due to the suspension of said services.
  2. 2. In the case of the preceding paragraph, the Company shall notify the Member after the fact in the manner prescribed in Article 3.
Article 15 (Dissolution of the Association)
  1. 1. If our company determines that it is difficult to continue operating the Association due to the artist's activity status or other circumstances, it shall dissolve the Association.
  2. 2. In the case of the preceding paragraph, the Company shall not refund any membership fees or other payments already made to the Member.
Article 16 (Handling of Personal Information)
Regarding matters related to the handling of members' personal information in our association, our company shall comply with the privacy policy separately established by our company, and members shall comply with this.
Article 17 (System Use)
The Association will use our company's system to manage the operation.
The rights to the programs, software, etc. used in the operation and management of our association are owned by our company.
Article 18 (Compensation for Damages)
If a Member causes damage to the Company, the Artist (including the Artist's agency, etc.) or other third parties due to reasons attributable to the Member in connection with the use of the Association, the Member shall be liable to compensate such damage.
Article 19 (Non-warranty and disclaimer)
  1. 1. Our company shall not be liable for any damages incurred by a member in relation to the use of this club, except in cases attributable to our company. Furthermore, at any time, our company shall be exempt from liability for any amount exceeding the membership fee actually received from the member for the month prior to the date on which the cause of the damage occurred (for monthly membership fees, one month's worth of the month in question, and for annual membership fees, the amount equivalent to the annual membership fee already received). However, our company's liability shall be subject to the condition that all of the following requirements are met.
  2. (1) Upon request from the Company, the Member shall report and cooperate as required regarding the facts that caused the damage.
  3. (2)The member does not currently or in the past violate these Terms and Conditions, Terms of Use, etc.
  4. 2. The Club shall not be liable for any disadvantage caused by a Member's inability to install, maintain or manage the computer terminals, communication devices, communication lines or other facilities necessary for the Member to use the Club's services, or for any disadvantage caused by a Member's residing outside Japan, such as an inability to receive some member benefits or differences in the content or method of granting some member benefits between Members in Japan and those residing outside Japan.
  5. 3. If you do not check the notification with the application deadline and the deadline passes, you will lose your right to apply, and we will not be able to accept any inquiries after the application deadline.
  6. 4. If the performance date passes without receiving tickets or mail with a specified performance date, all tickets will be invalidated and no refunds will be given under any circumstances.
  7. 5. The Association shall not be liable for any disruption to the use of its services caused by a member.
  8. 6. If notification is given in the manner prescribed in Article 3, the Member may not raise any objection even if the Member is not in an environment where he or she can accept it.
  9. 7. We are not responsible for any incomplete procedures or accidents caused by financial institutions. Announcements of performances, etc. may be issued in parallel with other media other than the fan club, such as the official website and email.
  10. 8. If the Association sends a shipment, the Association will notify the member using the method it deems best, and at the same time indicate the period during which shipments will not be received. In the event that a shipment is not received, the member shall contact the Association in an appropriate manner within the non-delivery acceptance period. If the non-delivery acceptance period has passed, we will assume that the shipping operations by our organization have been completed and we will not be held responsible for any non-delivery.
  11. 9. We will not accept any claims after the non-delivery acceptance period has expired, regardless of the reason. In addition, we will not resend items due to member errors such as an incorrect address or no address registration. Even if we do resend items, the shipping fee (determined by our company) will be borne by the member.
  12. 10. The liability of the Company to a Member in relation to the services provided by the Club (regardless of the cause of such liability, including breach of contract, tort, obligation to compensate, or any other cause) shall be limited to what is set out in this Article.
Article 20 (Changes to Terms)
  1. We reserve the right to add, delete, modify or otherwise change these Terms of Use at our discretion in the following cases:
    1. 1) When the changes to these Terms of Use are in the general interest of Members.
    2. 2) When the change to these Terms of Use does not contradict the purpose of the contract and is reasonable in light of the necessity for the change, the appropriateness of the content after the change, the content of the change, and other circumstances related to the change.
  2. When making changes to these Terms of Use as described above, we will notify Members by displaying on the Service the fact that these Terms of Use have been changed, the content of the changed Terms of Use, and the date when the changes will take effect, or by other appropriate means.
  3. The revised Terms and Conditions shall come into effect from the effective date stated above. Any Member who uses the Service after the changes to these Terms and Conditions come into effect shall be deemed to have accepted the changes, and the revised Terms and Conditions shall apply to such Member.
Article 21 (Matters to be discussed)
If any matter not specified in these Terms and Conditions or any doubt arises regarding the interpretation of these Terms and Conditions, the Member and the Company shall both negotiate in good faith to resolve the matter.
Article 22 (Severability)
Even if any provision of these Terms or the Terms of Use, etc., in whole or in part, is deemed invalid or unenforceable by law, regulation, judicial decision, etc., the remaining provisions shall continue to be in full force and effect.
Article 23 (Jurisdiction)
If any doubt or dispute arises with a member, we will discuss it in good faith, but if it is still not resolved, the Tokyo District Court will be the court of exclusive jurisdiction of the first instance. You agree to the following.

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