Details of merchandise sales at the "2025 IS:SUE 1ST TOUR -IS:SUE IS COMING" venue, which will be held from Saturday, December 6, 2025, have been released!
In addition, three new items will be available at the venue, including merchandise produced by the members!
Please check it out!
*All prices include tax.
*Product images are for illustrative purposes only. Actual products may differ.
*Please note that there is a limit to the number of products available. Sales will end once the limit is reached.
Please check the following when purchasing tickets at the venue for "2025 IS:SUE 1ST TOUR -IS:SUE IS COMING."
《Venue Sales Location/Time》
[Kanagawa] KT Zepp Yokohama Special Merchandise Area
◼︎Saturday, December 6, 2025
Advance sales: 11:00-16:30 (scheduled)
Sales during opening hours: 17:00-18:00 (scheduled) [Only for those with tickets for the 12/6 performance]
*Sales will be suspended 30 minutes before the opening in order to prepare for the opening.
[Hokkaido] Zepp Sapporo special sales area
◼︎Sunday, December 14, 2025
Advance sales: 12:00-15:30 (scheduled)
Sales during opening hours: 16:00-17:00 (scheduled) [Only for those with tickets for the 12/14 performance]
*Sales will be suspended 30 minutes before the opening in order to prepare for the opening.
[Osaka] Zepp Osaka Bayside special sales area
◼︎Saturday, December 20, 2025
Advance sales: 12:00-16:30 (scheduled)
Sales during opening hours: 17:00-18:00 (scheduled) [Only for those with tickets for the 12/20 performance]
*Sales will be suspended 30 minutes before the opening in order to prepare for the opening.
[Fukuoka] Zepp Fukuoka Special merchandise area
◼︎Friday, December 26, 2025
13:00-18:15 (scheduled)
[Aichi] Zepp Nagoya special sales area
◼︎Sunday, January 4, 2026
Advance sales: 11:00-15:30 (scheduled)
Sales during opening hours: 16:00-17:00 (scheduled) [Only for those with tickets for the January 4th performance]
*Sales will be suspended 30 minutes before the opening in order to prepare for the opening.
[Tokyo] Zepp Haneda (TOKYO) Special merchandise area
◼︎Thursday, January 8, 2026
Pre-sale: 13:00-17:00 (scheduled)
On sale during opening hours: 17:30-18:30 (scheduled for those with tickets for the January 8th performance only)
*Sales will be suspended 30 minutes before the opening in order to prepare for the opening.
*Please refrain from contacting the venue directly (by phone, etc.).
《Purchase Bonus》
◎For every 7,000 yen (tax included) spent on official merchandise at the venue, you will receive one "2025 IS:SUE 1ST TOUR -IS:SUE IS COMING" trading card (random/solo, 3 types) on a first-come, first-served basis!
*Sales will end as soon as the planned number of tickets is reached.
*The design of the bonus item will be different from the one sold in advance on the EC site.
*Please do not forget to pick up your item at the sales counter. We cannot assist you if you forget to pick up your item after leaving the sales area.
《Payment method for venue sales》
1) Cash (Japanese yen only)
2) Credit card
3) Electronic Money
4) QR Code Payment
*Please see the image below for details.
*Payment must be made in one lump sum.
*When using credit cards, QR code payments, or electronic money, payment may take some time depending on the communication conditions. In addition, you may not be able to use these methods due to communication environment or other reasons.
*Please note that this cannot be used in conjunction with cash payment.
*On the day, we may stop accepting credit cards, QR code payments, and electronic money due to unavoidable circumstances.
<<Notes regarding goods and OFFICIAL LIGHT STICK>>
◎We cannot accept exchanges or returns of products for reasons of customer convenience.
◎ Due to the material and production process, there may be some scratches or scuffs on the surface of the product. Please note that this does not affect the use of the product.
◎We will do our best to avoid handing over the wrong item or giving you insufficient change, but please be sure to check the item immediately after purchase. We cannot respond to requests after the time has passed.
◎Defective products can only be exchanged at the venue on the day of purchase. Please check the product promptly after purchase. Please note that if the product is out of stock, we may offer a refund.
◎If you have purchased a defective product online, please contact the online store where you made the purchase to exchange it. We cannot accept requests for exchanges at the venue for same-day sales.
◎If you have purchased an OFFICIAL LIGHT STICK, please be sure to check that it lights up. In the event of a defect, please present your purchase receipt and speak to a staff member during the OFFICIAL LIGHT STICK sales hours at each venue. We will not be able to assist you for any reason other than lost receipts or during the OFFICIAL LIGHT STICK sales hours on the day of purchase.
◎Sales numbers are limited. Please note that some items may sell out.
◎We are unable to provide product samples at the sales counter.
◎ As we have many sales outlets, there may be a time lag in informing you when a product is sold out. If a product is sold out after you place an order, you may not be able to purchase it.
◎If a product is sold out, we will inform you on the product POP, but please note that there may be a delay in providing this information.
◎If the product is sold out, we may provide a refund.
◎Please note that the OFFICIAL LIGHT STICK does not come with batteries.
◎Staying up all night at the venue or surrounding area, gathering from late at night, and any other loud noises are strictly prohibited as they will cause inconvenience to the neighborhood.
◎If you form a line before the start of the queue, that line will be invalid. Staff will guide you in forming the line.
◎Cutting in line or running when lining up is extremely dangerous and is strictly prohibited.