Thank you for always using IS:SUE OFFICIAL FANCLUB.
IS:SUE OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続お手続きを2026年8月に完了された方へ、
下記の日程で2026年9月分のAnnual IS:SUE（継続特典）2026 の発送を開始いたします。
【Annual IS:SUE 2026受取対象】
Those who meet all of the following conditions are eligible to receive the shipment.
・2026年3月31日までに「月会費まとめて払いコース」へご登録いただいた方。
*This also includes cases where you change from the "Monthly Membership Fee Course" during the above period.
- Those who renew for the next year during the renewal period (from three months prior to the membership expiration date to the last day of one month after the membership expiration date).
・継続後の会員有効期限が2027年4月30日から2028年3月31日までの方。
◆Members eligible for shipping this month
[For those residing in Japan]
2026年8月1日(土)～2026年8月31日(月)の間にIS:SUE OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続手続きをした方
[For those residing outside Japan]
2026年8月1日(土)～2026年8月31日(月)の間にIS:SUE OFFICIAL FANCLUB「月会費まとめて払いコース」のご継続手続きをした方
*For those in countries and regions where international shipping procedures are difficult, we will ship from the next month onwards.
[Shipping address]
It will be shipped to the address registered on your My Page.
If your address changes, please log in to the site and change your membership information under "Confirm/Change Member Information" on your My Page.
If your name has changed, please check this page and contact us.
※必ず、8月31日(月)までにマイページのご登録情報をご確認ください。
◆ Scheduled delivery start date
2026年9月26日(土)より順次発送
◆About shipping
-Delivery will be by regular mail or international parcel.
-Delivery may take up to a week depending on traffic conditions and your area of residence.
◆Notes
・This offer does not apply to current members IS:SUE OFFICIAL FANCLUB under the "Monthly Membership Fee Course" or new members.
・We have received many inquiries regarding incomplete addresses. Please be sure to check your registered address.
・If reshipment is necessary due to an incorrect address, please note that you will be charged the reshipment fee.
Frequently asked questions
・When will I receive the Annual IS:SUE (continuation bonus)?
・I haven't received the Annual IS:SUE (continuation bonus).
[Inquiry acceptance period]
万が一不良品を受け取った場合、下記お問い合わせ期間に【こちら】よりご連絡ください。
お問い合わせ受付期間：～2026年10月27日(火)
[Information regarding renewal of IS:SUE OFFICIAL FANCLUB membership]
Renewal procedures can be carried out from the 1st of the month in which your membership expires until the last day of the following month.
If you have set up automatic renewal, the renewal process will be carried out around the end of the month in which your membership expires.
For details on renewal procedures, click here (https://is-sue.jp/faq/detail/76) for details.
For any other questions, please see the help page (https://is-sue.jp/faq/) for details.
【Notes】
Renewal procedures can be carried out from three months prior to the membership expiration date up to one month after the expiration date.
*If you continue during the grace period, your registration information and other history will be carried over.
If you have set up automatic renewal, the renewal process will be carried out around the end of the month in which your membership expires.
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▼猶予期間について
[Grace period: 1 month]
*December 31st deadline: You can continue until the end of January. If you exceed the deadline, your membership will be terminated.
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▼日本以外にお住まいの方＜2026年1月26日(月)10:00以降にドル決済となる方＞
クレジットカード決済ご利用で自動継続停止中の方は、会員有効期限の1ヵ月前から継続手続き可能となり、会員有効期限を過ぎても【1ヵ月以内】であれば、継続手続きを行うことができます。
ただし、ドル決済の場合は会員有効期限が「お支払日」から1年間となりますので、現在の有効期限よりも前に更新された場合、その分会員期間が短縮されますのでご注意ください。
2026年1月26日(月)10:00以前にご入会され自動継続を設定している場合は、会員期限月の末日頃に継続処理が実施されます。
2026年1月26日(月)10:00以降にドル決済され自動継続を設定している場合は、翌年入会日の同時刻(予定)に継続処理が実施されます。