Thank you for always using IS:SUE OFFICIAL FANCLUB.

To those who completed the renewal procedure for IS:SUE OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" in September 2026,

We will begin shipping the October 2026 issue of Annual IS:SUE (Continuing Member Benefits) 2026 on the following dates.

[Annual IS:SUE[Eligible for receipt in 2026]

Those who meet all of the following conditions are eligible to receive the shipment.

- Those who registered for the "Monthly Membership Fee Bundle Payment Course" by March 31, 2026.

*This also includes cases where you change from the "Monthly Membership Fee Course" during the above period.

- Those who renew for the next year during the renewal period (from three months prior to the membership expiration date to the last day of one month after the membership expiration date).

- Members whose membership is valid from April 30, 2027 to March 31, 2028 after renewal.

◆Members eligible for shipping this month

[For those residing in Japan]

Those who renewed IS:SUE OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" between September 1st (Tue), 2026 and September 30th (Wed), 2026.

[For those residing outside Japan]

Those who renewed IS:SUE OFFICIAL FANCLUB "Monthly Membership Fee Bundle Payment Course" between September 1st (Tue), 2026 and September 30th (Wed), 2026.

*For those in countries and regions where international shipping procedures are difficult, we will ship from the next month onwards.

[Shipping address]

It will be shipped to the address registered on your My Page.

If your address changes, please log in to the site and change your membership information under "Confirm/Change Member Information" on your My Page.

If your name has changed, please check this page and contact us.

*Please be sure to check your registered information on My Page by September 30th (Wednesday).

◆ Scheduled delivery start date

Shipping will begin sequentially from Thursday, October 29, 2026.

◆About shipping

-Delivery will be by regular mail or international parcel.

-Delivery may take up to a week depending on traffic conditions and your area of residence.

◆Notes

・This offer does not apply to current members IS:SUE OFFICIAL FANCLUB under the "Monthly Membership Fee Course" or new members.

・We have received many inquiries regarding incomplete addresses. Please be sure to check your registered address.

・If reshipment is necessary due to an incorrect address, please note that you will be charged the reshipment fee.

Frequently asked questions

・When will I receive the Annual IS:SUE (continuation bonus)?

・I haven't received the Annual IS:SUE (continuation bonus).

[Inquiry acceptance period]

If you receive a defective product, please contact us [here] during the inquiry period below.

Inquiry acceptance period: Until November 27, 2026 (Friday)

[Information regarding renewal of IS:SUE OFFICIAL FANCLUB membership]

Renewal procedures can be carried out from the 1st of the month in which your membership expires until the last day of the following month.

If you have set up automatic renewal, the renewal process will be carried out around the end of the month in which your membership expires.

For details on renewal procedures, click here (https://is-sue.jp/faq/detail/76) for details.

For any other questions, please see the help page (https://is-sue.jp/faq/) for details.

【Notes】

Renewal procedures can be carried out from three months prior to the membership expiration date up to one month after the expiration date.

*If you continue during the grace period, your registration information and other history will be carried over.

If you have set up automatic renewal, the renewal process will be carried out around the end of the month in which your membership expires.

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▼Grace period

[Grace period: 1 month]

*December 31st deadline: You can continue until the end of January. If you exceed the deadline, your membership will be terminated.

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▼For those residing outside of Japan <Those whose payment will be settled in US dollars after 10:00 AM on Monday, January 26, 2026>

If you are using a credit card to pay and your membership has been automatically suspended, you can renew your membership one month before the expiration date. You can also renew your membership within one month of the expiration date.

However, in the case of dollar settlementMembership expiration dateThe membership period is one year from the payment date. Please note that if you renew before your current expiration date, your membership period will be shortened accordingly.

If you joined before January 26, 2026 (Monday) at 10:00 AM and have set up automatic renewal, your renewal will be processed around the end of the month in which your membership expires.

If your payment was settled in dollars on or after 10:00 AM on Monday, January 26, 2026, and you have set up automatic renewal, the renewal process will be performed at the same time (scheduled) on your membership start date the following year.