For those who pre-order any version of IS:SUE 5th single, "COMING SOON" to be released on Wednesday, November 4, 2026, at participating online shops during the specified period, you will receive one "application serial number" for each CD purchased.

We will inform you of the details of the benefits you can apply for using this serial number.

*Please check this page (https://is-sue.jp/news/detail/870) for information on the distribution of application serial numbers.

*If your child wishes to participate in the event, parents/guardians must read the [Notes if your child wishes to participate] in the middle of the page.

■5TH SINGLE 'COMING SOON' Application Lottery Prize

<Offline event course>

【" COMING SOON" TALK SHOW】Talk Stage (Total 500 people)

▶Enjoy the members' talk and mini-games. *There will be no singing parts.

・Kansai venue: 250 people

・Kanto venue: 250 people

[A Prize] Premium offline autograph session (100 people in total)

▶ You can participate in the fan signing event with all the members.

*While waiting, you may take videos and photos within the designated time period.

・Kansai venue: 50 people

・Kanto venue: 50 people

[Prize B] Offline handover event for everyone (total of 200 people)

▶Members will hand out trading cards to each member in turn.

・Kansai venue: 100 people

・Kanto venue: 100 people

[C Prize] Individual offline autograph session (total of 400 people)

▶ You can participate in a signing session with the member of your choice.

・Kansai venue: 50 people per member / 200 people total

- Kanto venue: 50 people per member / 200 people total

[Prize D] Individual Offline Trading Card Autograph Session (Total of 400 people)

▶You can participate in a trading card signing session with your chosen member (trading cards will be handed out at the venue).

・Kansai venue: 50 people per member / 200 people total

- Kanto venue: 50 people per member / 200 people total

[Prize E] Individual Offline Talk Session (Total of 800 people)

▶You can talk directly with the member of your choice for a certain period of time.

・Kansai venue: 100 people per member / 400 people in total

・Kanto venue: 100 people per member / 400 people in total

[Prize F] Personalized video message event (400 winners in total)

▶We will record a video message from your chosen member using your smartphone.

・Kansai venue: 50 people per member / 200 people total

- Kanto venue: 50 people per member / 200 people total

<Online Event Course>

[Prize G] Individual Online Talk Session (Total of 800 people)

▶You can talk to your desired member for a certain period of time using a dedicated app.

200 people per member / 800 people in total

[Prize H] Individual online autograph session (400 winners in total)

▶You can use the dedicated app to participate in an online autograph session with your desired member. The autograph will be sent to you by mail at a later date.

100 people per member / 400 people in total

Offline event dates (" COMING SOON" TALK SHOW, Prizes A through F)

・Kansai venue…Scheduled to be held on Saturday, December 12, 2026

・Kanto venue…Scheduled to be held on Saturday, December 19, 2026

*The event date is subject to change.

Online Event (Dates for Prizes G and H)

Scheduled to be held on Sunday, December 13, 2026

~About the "COMING SOON" TALK SHOW~

*This event is a standing-only event where you can watch the members talk and play mini-games (there will be no singing performances).

*The event is scheduled to last approximately 20 minutes. The event time may vary, so please only apply if you are happy to do so.

*Entry will be in the order of ticket numbers.

*You will not be allowed to enter together with your family or friends. If multiple winners wish to enter together, please enter together with the winner with the larger ticket number.

For example, if person A's ticket number is 10 and person B's ticket number is 100, person A should enter at number 100 to match person B's ticket number.

*Serial numbers will be assigned randomly.

*Photography is strictly prohibited.

~About [Prize A], [Prize B], [Prize C], [Prize D], [Prize E], and [Prize F]~

For the offline special event for prizes A to F, winners will be required to come to the venue.

Depending on the event you selected when applying, you will be able to meet the members in person and enjoy their respective fan events!

*Please select your desired "venue" and "event content", and for [Prize C], [Prize D], [Prize E], and [Prize F], please also select your desired "members" when applying.

*Please note that you cannot choose the time zone.

*When you meet the members, you can enjoy talking to them for the set time. Please note that a staff member will call you out when the set time has passed. The event will end if the time is up, even if you are in the middle of a conversation.

*【Prize A】 is a reserved seat. Seat numbers will be assigned randomly.

*For [A Prize], you can bring in goods that you would like the members to wear on the day. The goods that the members will use will be randomly assigned. Staff may refuse to accept goods that you bring in at their discretion. Thank you for your understanding. Other precautions will be notified to the winners in advance, so please be sure to check them before participating.

*Photography by customers is strictly prohibited at all offline events except for the [Prize A] event.

*For [Prize A] and [Prize C], the winner will be signed on an original colored paper prepared by the secretariat, and for [Prize D], the winner will be signed on a trading card prepared by the secretariat, in front of the members while meeting them. Please note that we will not be able to respond to requests other than autographs.

*For the [Prize B], the members will hand out trading cards prepared by the organizing committee to the winners one by one in turn. You will receive trading cards from all four members.

*For the [F Prize], a staff member will use your smartphone to film the members speaking the message you have chosen. You will be able to watch the filming. The use of any filming devices other than smartphones (tablets, etc.) is strictly prohibited. Please note that if you do not have a smartphone, or if your smartphone is not charged, you will not be able to participate in the event.

*For the [F Prize], the message video will be filmed with only the members. Customers will not be included in the video.

*For the message video recording for the [F Prize], you can choose your message from the options provided at the venue on the day of the event. We will not be able to record messages that are not among the options. Also, we will call out your name in each message (the regulations regarding how we will address you will be provided separately to the winner).

*For the [F Prize], the message video will be recorded using the standard camera app on your smartphone. When recording, please launch the standard camera app, set it to video recording mode, and have it ready to start recording by simply tapping the record button. Then, hand your smartphone to a staff member.

*The message video for the [F Prize] will be filmed to the specified duration. Retakes will not be permitted in principle. Retakes will only be allowed if there are issues with the members' appearance or if there are shortcomings in the staff's handling of the situation. Please be sure to check the video at the venue after filming and inform a staff member if there are any problems. After reviewing, we will decide whether a retake is possible. No retakes will be permitted after the event.

*When recording the message video for the [F Prize], it is expected that sounds from the venue, in addition to the members' voices, may be included in the recording. However, we will not be able to re-record the video for this reason.

*Further details regarding the [Prize F] will be provided separately to the winner.

*Please note that none of the events (" COMING SOON" TALK SHOW, Prizes A, B, C, D, E, and F) involve any physical contact with IS:SUE members.

*You will be responsible for all expenses, including transportation costs to the venue and accommodation costs. This also applies if the event is canceled. Thank you for your understanding.

This event requires participation using a 'passchord' (chord-issued electronic ticket) issued by chord. To prevent the buying, selling, and transfer of 'passchord' tickets, we will send you information about them around 6:00 PM the day before the event.

・Kansai venue…December 11, 2026 (Friday) 18:00 onwards

・Kanto venue…December 18, 2026 (Friday) 18:00 onwards

*Reselling or transferring the winning rights or autographs to third parties, or listing or reselling them at auction, is strictly prohibited.

*Please be sure to read the common precautions for the "COMING SOON" TALK SHOW prizes A, B, C, D, E, and F, which are listed at the bottom of the page.

~About [G Prize] and [H Prize]~

*Winners of [G Prize] and [H Prize] can use the dedicated app "Meet Pass" to enjoy video chat with members for the specified call time.

*[H Prize] If you are the winner, you will enjoy the talk while the winning member writes your name and autograph in his or her own hand on an original colored paper.

※【H Prize】To the winners,The name that the member will write on the colored paper will be the name under the alphabet that you have registered in your chord ("Mei" in Seimei). You can only write your name and signature. Please make sure that you have completed alphabet registration, and if you have not, please complete it.Also, please be careful when registering your cart that the alphabet in your name (the "Mei" in Seimei) is entered in the correct place.

*Please note that if the winner of [H Prize] is unable to attend the event on the day, the autograph will not be delivered.

*For the winner of the [Prize H], the signed shikishi (autograph board) will be shipped by the office in January 2027. Please note that the shipping date may change without prior notice.

*For winners of the [Prize H], the signed shikishi (autograph board) will be delivered to the address registered with chord. If your address changes after applying, please update your registered address yourself through your chord My Page by December 7th, 2026 (Monday). Please note that we will not be able to accommodate changes to the delivery address after this date, even if you contact us.

*The application system will use "chord" as described below, and winners of [G Prize] and [H Prize] will be required to use a Meet Pass to participate.

■About the event app "Meet Pass"

If you are using Meet Pass for the first time, please be sure to check the "User Guide" below before installing the app and creating a user account.

User Guide: https://meetpass.jp/guide/

*The following conditions are required to use the Meet Pass app.

・Ability to send and receive SMS

・iOS16.6 or higher, Android8.0 or higher

・The front camera and microphone are working properly.

- You must have an internet connection that can reliably provide a communication speed of 20Mbps or more on the day of the event.

*When applying, please select the desired "event content" and "members" on "chord" and apply.

*Please note that you cannot choose the time zone.

*For both [G Prize] and [H Prize], the talk time with the member will be approximately 30 seconds per winning attempt. If the time runs out, even if you are in the middle of the conversation, the talk session will end.

*Reselling or transferring the winning rights to a third party or listing them at auction is strictly prohibited.

*To prevent the buying, selling, or transfer of prizes, winners of the [G Prize] and [H Prize] will receive an email with the information necessary to participate in the event at the email address registered with chord around [December 10, 2026 (Thursday) 18:00].

*If you do not receive an email, you can also check the information necessary to participate in the event on your chord My Page.

*After receiving the information necessary for participation, please download the event app "Meet Pass", select the event date you have been selected for from the event list at the top, and enter the information listed in the winning email to receive your participation ticket.

●The period for entering the information required to receive your participation ticket after winning the Meet Pass is as follows.

• Event on December 13th, 2026 (Sunday) ⇒ Registration period: December 10th (Thursday) 18:00 to December 13th (Sunday) 10:00

*Please note that the entry period is very short.

* If you do not collect your participation ticket from Meet Pass by the collection date, your winning rights will be invalidated. Please note that in this case, no refunds will be provided.

*Once you have received the ticket, it will be displayed on the ticket list screen. Please make sure to check that the ticket is displayed on the Meet Pass by the deadline.

*Please be sure to read the general precautions for [G Prize] and [H Prize] at the bottom of the page beforehand.

【Shipping】

Released on Wednesday, November 4, 2026

IS:SUE 5TH SINGLE “COMING SOON” various forms

＜First Press Limited Edition A＞【CD＋DVD】¥1,727 (excluding tax) / ¥1,900 (including tax)

＜First Press Limited Edition B＞【CD＋DVD】¥1,727 (excluding tax) / ¥1,900 (including tax)

＜Regular Edition＞【CD ONLY】¥1,273 (excluding tax) / ¥1,400 (including tax)

<UNIVERSAL MUSIC STORE Limited Edition> [CD + Original Mouthpiece-Style Card] ¥1,273 (excluding tax) / ¥1,400 (including tax)

＜FC Limited Edition＞【CD ONLY】¥1,091 (excluding tax) / ¥1,200 (including tax)

【Application period】

September 4, 2026 (Friday) 18:00 to October 25, 2026 (Sunday) 11:59

●1st time

Application period: September 4, 2026 (Fri) 18:00 - September 13, 2026 (Sun) 11:59

Results will be announced around 3:00 PM on Thursday, September 17, 2026.

● 2nd time

Application period: September 13, 2026 (Sun) 12:00 - October 4, 2026 (Sun) 11:59

Results will be announced around 3:00 PM on Friday, October 9, 2026.

3rd Time

Application period: October 4, 2026 (Sun) 12:00 - October 25, 2026 (Sun) 11:59

Results will be announced around 3:00 PM on Friday, October 30, 2026.

*This will be a lottery system with three rounds of winning announcements. Please be sure to check the schedule above.

*Each application lottery will be held using the lottery system "chord."

*Chord can be used on smartphones, tablets, and PCs.

*Only the winner can participate in the event.

*Please note that we cannot reissue the "lottery entry serial number" if it is lost or stolen.

*Depending on the time of day (especially close to the deadline), it may be difficult to connect to the application page. Please apply well in advance.

*Please note that applications cannot be made outside of the application period stated above.

*Those who apply during the application period will be notified of whether they have been selected or not by email around 3:00 PM on the day of the announcement.

*You can also check the results of your event entry on your chord My Page.

*The time for sending the winning/losing announcement email is an estimate and may be earlier or later than expected.

*The probability of winning is not related to the order of applications.

*Winners of Prizes C, D, E, F, G, and H will be notified of their winning "member". You can also check your winning "member" on your chord My Page.

[How to apply and points to note]

*Each serial number can be used for one entry only.

*There is no limit to the number of times you can apply. You can apply for as many serial numbers as you have.

*To apply, you will need to register as a member of chord (free of charge), so please be sure to register in advance.

*At both offline and online events, we will verify your identity using your "chord registered membership information" and "valid identification" (see below), so please make sure the information you register for your chord membership matches the information on your identification.

*When registering, please make sure to enter your name in Japanese (kanji, hiragana, katakana) as it appears on your ID. However, if the name on your passport or other valid ID you will bring with you on the day of the event is in English Roman letters, please enter it in English Roman letters. Please note that registrations in any other language will not be accepted for event applications.

*Please make sure to set up your device to receive emails from <@cdefgah.net>.

[chord website] https://cdefgah.net/

*Only the winners will be able to participate for any reason. In that case, no refunds or refunds will be given for the CD product.

*Please note that we cannot accept any changes or cancellations due to customer convenience. Please make purchases at your own risk and within your planned budget.

*Please note that we are unable to respond to inquiries from overseas.

*If the organizers determine that an application made by the same person using multiple accounts has been disruptive or fraudulent and has caused an unfair situation in the event, the application will be invalidated and the person will be completely banned from participating in or entering future IS:SUE events.

*The sale, purchase, or transfer of the application lottery ticket and serial number to a third party is strictly prohibited.

*If anyone other than the person who purchased the CD obtains the serial number in any way and applies, the application rights of both the CD purchaser and the serial number obtainer will be invalid for any reason.

*It is strictly prohibited to sell or transfer your winning rights to a third party, including family members or friends. If such a practice is discovered, your winning rights will be invalidated. In addition, winnings made through proxy applications will not be accepted.

*If the organizers determine that an event participant is involved in any way with anti-social forces (gangsters, gang members, right-wing groups, anti-social forces, or similar entities; the same applies below) or is cooperating or involved in the maintenance, operation or management of anti-social forces through funding or other means, the organizers reserve the right to refuse that person's participation in the event or their purchase of any products.

[Notes if your child wishes to participate]

*If your child wishes to participate, please register as a member of Chord using your child's information and apply. Please note that even if you mistakenly apply using your parent's registered account and are selected, your child will not be able to participate.

*If your child does not have a smartphone, please prepare an email address such as Gmail or Yahoo! Mail and register as a chord member from your family member's smartphone. Please also apply from your family member's smartphone using the information of the child who is registered with chord and would like to participate.

*Even small children will need to provide identification documents. Please also check "About identity verification when participating in events." "Passports" and "My Number cards" can be issued even to small children, so please be sure to have them ready by the day of the event. In addition, we will also be conducting identity verification of guardians on the day of the event.

*If your child is selected and participates in the event, a parent or guardian may accompany them to each booth just before the event if they wish, but participation in the event is limited to the winner. Parents or guardians may accompany preschool children only.

≪About identity verification when participating in an event≫

On the day of the event, we will check your identity document. Please make sure to prepare the "valid ID" listed below before participating. If you are unable to check your identity document on the day, you will be refused entry.

▼About "valid identification"

On the day of the event, you will be required to present a designated "valid ID" (with photo) for identity verification. Please note that only ID with a photo will be accepted.

*Copies and expired documents will be invalid, so please be sure to bring the original document that is within the expiration date.

*Digital ID displayed on smartphones or other electronic devices (e.g., My Number card information stored on a smartphone) cannot be used as identification. Anyone who does not have official proof of identity will be denied participation, regardless of the reason.

1. Passport

2. Driver's License/International Driver's License

3. Official photo license (maritime, aviation, architect, etc.)

4. Physical Disability Certificate

5. Residence card or special permanent resident certificate

6. My Number Card (notification cards are not accepted)

7. Welfare Handbook

8. Student ID with photo

*Please note that student ID cards of people aged 19 or over will not be accepted, even if they have a photo.

9. Rehabilitation Handbook

*Please bring all official certificates in the same condition as they were officially issued.

*My Number notification cards (without photo) are also not acceptable.

*If you are a foreign national, please make sure to bring your passport so that we can clearly identify you.

※외국 국적이신 분은 명확한 본인확인을 위해 여권을 반드시 준비해주세요．

※Foreign customers will need valid passport for identification.

*In all cases, copies, handwritten documents, documents that have expired, or have been tampered with to make them unusable will not be accepted.

*Tampering with or forging identification documents, and using forged identification documents are all criminal acts.

≪【" COMING SOON" TALK SHOW】 【Prize A】, 【Prize B】, 【Prize C】, 【Prize D】, 【Prize E】, 【Prize F】 Common Precautions≫

This event requires participation using 'passchord' (chord-issued electronic ticket) issued by chord.

*To participate, you will need a smartphone (including tablets) that can display 'passchord'.

*Please note that those who do not have a smartphone or tablet (excluding some models) will not be able to participate in the event.

*Please check and download or take a screenshot of 'passchord' as soon as it is released, and prepare accordingly.

*You will be required to present your 'passchord' on the day of the event. Please ensure that each participant has their own mobile device. If your child does not have a smartphone, please use your own smartphone to participate.

*Your identity will be verified using your "Chord registered member information" and "valid ID." Please make sure that your Chord member registration information matches your ID. Please note that if the information does not match, you may be refused participation.

*Only the winner can participate in the event.

Please be sure to check the type of ID required and important points in advance. Please note that we cannot respond to any problems that arise if you do not confirm the above.

*The information we will confirm on the day will be the registration information you entered when applying. Transfers are strictly prohibited, even between family members or friends. We will not accept any changes after you have been selected, regardless of the reason, so please be careful not to make any mistakes or omissions when applying.

<Regarding resale/transfer>

* Applications for the purpose of resale are strictly prohibited. Reselling the prizes won to a third party, regardless of the reason, is strictly prohibited. Providing the prizes to a third party for the purpose of resale is also prohibited.

*If we find that tickets have been sold at auctions or resold at high prices, we will deny entry to the seller and purchaser. Furthermore, if reselling is confirmed, we may ask for your identity on the day of the event. If we are unable to verify your identity, we may deny you entry. Reselling includes selling/bidding on auctions, buying and selling on the internet or social media, buying and selling through ticket shops, purchasing agents, scalpers, and malicious third parties.

*We will not be held responsible for any problems related to the transfer of application serial numbers.

<Regarding audio, video and photography>

*Please note that taking photographs, videos, or audio recordings with cameras or mobile phones is strictly prohibited inside the venue. If anyone is found taking photographs or recordings, their equipment will be immediately confiscated and they will be asked to leave the premises.

*The organizers and artists will not be held responsible for any accidents, theft, etc. that occur as a result of not following the instructions of staff.

*If you notice any of this behavior, please be sure to notify a nearby staff member as it may lead to trouble between customers. If staff deem the behavior dangerous or a nuisance, you may be asked to leave. In the case of being asked to leave, no refunds will be given for any products.

◎ Regarding recording, filming and photography for [A Prize]

* At [A Prize], video and photography are permitted only during waiting times and only when permitted by the organizers. Recording, filming, and photography are strictly prohibited outside of the times permitted by the organizers (including when meeting with the members). If you are discovered doing so or do not follow the instructions of the staff, you will be asked to leave the venue, your camera, mobile phone, and other filming equipment will be confiscated, and the data will be erased. Please be sure to follow the instructions of the staff when taking photos.

*The use of tripods, standing up to take photos, moving seats, and streaming live on social media are all prohibited.

*You may use any device, such as a smartphone, mobile phone, or digital camera, but please refrain from using flash photography or the use of tripods, selfie sticks, or large telephoto lenses as they may be a nuisance to other customers.

*Please note that we may suddenly decide on the day to disable photography.

*The images and videos taken cannot be used for monetization or commercial purposes.

*The production and sale of unofficial merchandise using IS:SUE 's image or name is prohibited.

*Please note that this event will not involve any contact with the members.

<About the event>

*Please note that we will not be able to accommodate you if you are late due to delays in public transport such as flights or trains. Please make sure to arrive with plenty of time.

*Please refrain from smoking or drinking alcohol during the event.

*Please refrain from excessive face painting as we will not be able to verify your identity. You will be asked to remove the paint on the spot or you will be refused participation.

*Please refrain from making excessive requests to members. Please note that we may decline your request depending on the content.

*Entry using 'passchord (chord-issued electronic ticket)' requires the use of a smartphone or tablet (excluding some models). Please ensure your smartphone or tablet (excluding some models) is fully charged and working beforehand. We cannot be held responsible for any issues such as dead battery or malfunction of your smartphone or tablet (excluding some models).

*Regarding the date of the event, each member will be required to participate within the time period allocated by the organizer. We will not be able to accommodate outside of this time period.

*If the conversation contains inappropriate content (such as slander against members, questions that cannot be answered, forcing members to assume certain poses or expressions, or behavior that violates public order and morals), the staff may force the conversation to end even in the middle of the conversation at their discretion.

*During the event, staff may touch your body, luggage, etc. to guide you. Please only apply if you are able to accept this.

*Name tags and name plates are only permitted if they are business card sized (or palm sized) pin badges that can be attached to clothing. Name plates worn around the neck, hand-held fans, handwritten paper, etc. are prohibited. Staff may decide not to allow certain items.

*When participating in the event, please remove any devices that may be capable of recording, filming, or taking photographs (cell phones, smartphones, watches, etc.).

*Each department and member will not be able to participate in the event after it has ended, regardless of the reason.

*There is a possibility that members may be absent at short notice due to illness or other reasons.

*Transportation and accommodation costs to the venue will be borne by each individual. Please note that refunds will not be given if there are any changes to the performers or performance content.

*Please manage your luggage and valuables at your own risk. Please note that we cannot take any responsibility for theft, loss, or other damage.

*If you forget the items required for entry listed in the winning email, you will not be allowed to enter, regardless of the reason.

*The organizers will not be held responsible for any accidents, thefts, or other troubles caused by customers inside or outside the venue. Furthermore, if a similar act causes an accident or injury to a third party, the parties involved will be required to resolve the issue between themselves. The organizers will not be involved in any discussions or problem resolution.

*Customers who cause trouble for other customers inside or outside the venue or do not follow the instructions of staff may be asked to leave. Please be sure to follow the precautions stated on IS:SUE OFFICIAL SITE / IS:SUE OFFICIAL FANCLUB.

If you violate the above rules or fail to comply, you may be refused entry or asked to leave. Fan club members may have their fan club membership terminated. Please note that in such cases, no refunds will be given for membership fees or annual dues.

*Due to the artist's circumstances or other reasons, we may have to cancel or change all or part of the event. In any case, please note that we will not be able to accept returns or refunds for any products.

<<[G Prize] [H Prize] Notes>>

*To participate in this event, you will need to create a user account with Meet Pass, register a valid form of identification to the Meet Pass app (referred to as "registering identity verification document" on the Meet Pass app), and have a device (smartphone) with the Meet Pass app installed.

*Your identity will be verified using the customer information provided at the time of your selection (when you applied for the event) and the valid ID specified here. Before applying, please check that there are no errors in your registered information on your "chord" My Page.

*To participate in the event, you will need to register a valid ID on the Meet Pass app and receive your participation ticket.

*Please make sure to prepare a valid ID for the winner. If you are unable to present the valid ID specified here, or if your customer information at the time of winning is different from the participant information, you will not be able to participate in the event. Only the winner can participate.

*Please make sure to bring along the same valid ID you used to register for the Meet Pass.

*Participation by multiple people is prohibited. If we find that you have engaged in illegal resale or transfer of tickets on auction sites, ticket resale websites, or social media, or if we find that the information you registered is false, we will refuse your participation and will bar you from participating in any future IS:SUE related events.

*On the day of the event, we will check your identity document. Please be sure to bring the "valid ID" specified here with you when you participate. If we are unable to check your identity on the day, you will be refused entry.

*It is strictly prohibited for customers to record, record, or take screenshots of phone calls. If this is discovered, or if staff deems it possible to record or record, the call will be terminated. It is also strictly prohibited to copy, transfer, lend, or upload recordings (including recorded data) to the internet or SNS. If any prohibited actions are discovered, you will be barred from participating in any future IS:SUE related events.

*Please refrain from smoking or drinking alcohol during the event.

*Please make sure your microphone and camera are on when participating.

*Please refrain from excessive face painting as we will not be able to verify your identity. You will be asked to remove the paint on the spot or you will be refused participation.

*Please refrain from making excessive requests to members. Please note that we may decline your request depending on the content.

*Regarding the date of the event, each member will be required to participate within the time period allocated by the organizer. We will not be able to accommodate outside of this time period.

*Please participate in an environment with stable communication. If the communication environment is unstable, you may not be able to use the service comfortably due to freezing, etc. Please note that we cannot provide compensation for any environmental problems or equipment troubles on the customer's side.

*If you use a mobile phone line, a separate communication fee will be charged. Please note that the communication fee will be borne by the customer, so please be careful if you are not using a flat-rate communication service.

*The organizers will not be held liable for any problems or malfunctions that may occur with your mobile phone or network environment, or for any errors such as communication interruptions during a call, regardless of the reason. Furthermore, the organizers will not be held liable for any damages resulting from these events. We will only provide rescheduling if the problem is caused by an issue on the organizers' side or the system's side.

*Please note that we will not be able to reschedule if you are unable to participate due to personal reasons such as not making it on time or being unable to connect, or if there are other issues with your communication environment or smartphone or other device that are causing problems with your call.

*Please note that we cannot respond if the content is not viewable in your area or for other reasons.

*If the conversation contains inappropriate content (such as slander against members, questions that cannot be answered, forcing members to assume certain poses or expressions, or behavior that violates public order and morals), the staff may force the conversation to end even in the middle of the conversation at their discretion.

*Please note that the event will be monitored by the event staff for progress management and security reasons. In addition, the content of the call will be recorded by the event staff.

*There is a possibility that members may be absent at short notice due to illness or other reasons.

*We may have to cancel or change all or part of the event due to the COVID-19 pandemic, natural disasters, artists, or other reasons. In such cases, we will not provide refunds. Thank you for your understanding.

*Please follow the instructions of the event staff for all matters related to the event.

*If you do not follow these precautions, you may not be able to participate in the event. Furthermore, the event itself may be canceled.

*The personal information you register will be shared between LAPONE GIRLS Inc., BEENOS Entertainment Inc., Ticket Plus Inc., KIOK JAPAN Inc., and Universal Music LLC. Furthermore, your personal information will not be used for any purpose other than this event.

■ Inquiries regarding serial number benefits

Universal Music Customer Service Center

TEL：0570-044-088

Reception: Weekdays 10:00-18:00 (excluding Saturdays, Sundays and public holidays)

*For inquiries by email, please contact us via this page.

Please note that if you contact us by email, it may take some time for us to reply.

https://support.universal-music.co.jp/hc/ja

■Inquiries regarding applications

Chord Customer Support

Regular business hours: Weekdays 10:00-18:00

Please contact us using the inquiry form below. We will reply to your inquiry by email.

https://cdefgah.net/contact

*We do not accept inquiries regarding winning or losing.